General Information

We warmly welcome our guests to the charming, historic surroundings of Gyulavári Castle. Below, you will find all the essential information to ensure a comfortable and worry-free stay.

What is included in the room rate?

The room rate covers not only the use of the accommodation but also the following services:

  • Energy consumption (water, electricity, heating or cooling depending on the season)
  • Use of prepared toiletries
  • Linen and towel change for stays longer than four nights
  • Additional services upon request

For added convenience, guests can also use:

  • Iron and ironing board
  • Laundry facilities
  • Shoe cleaning kit

Check-in and Check-out

Please bring the following documents upon check-in:

  • Identity card, driver’s license, or passport
  • Address card

Early check-in and late check-out are available upon prior arrangement.

Booking and Cancellation

  • Reservations are confirmed with a 30% deposit.
  • Cancellations made at least 14 days before arrival will receive a full refund of the deposit.
  • Cancellations within 14 days of arrival or no-shows will result in the deposit being retained as a cancellation fee.

Payment Methods

Payment on-site can be made by:

  • Credit/debit card
  • Cash

Important Rules

  • Our apartment building is non-smoking. Smoking is only allowed in designated outdoor areas.
  • To ensure the comfort and safety of all guests, pets are not permitted.

Parking

  • One secured courtyard parking space is provided per room.
  • Additional cars can be parked at nearby free public parking spaces.

We hope your stay with us will be a pleasant experience, and we look forward to welcoming you as our guest!
If you have any questions, please do not hesitate to contact us!